What Is the Comenity Pay Charge on Your Bank Statement? (2024)

When you check your bank statement, you may come across some unfamiliar terms, and one of them might be “Comenity Pay.” This charge can be confusing, especially if you don’t know what it is or how it got there.

In this article, we will provide you with an overview of what is Comenity Pay on your bank and credit card statement and how it appears.

Table of Contents

What Is the Comenity Pay Bank Charge?

The Comenity Pay bank charge is a fee that appears on your bank statement for using the payment processing service provided by Comenity Pay.

This charge is usually associated with retailers or credit card companies that have partnered with Comenity Pay to provide customers with the convenience of making online or phone payments.

Although the service offers a convenient way to make payments without the hassle of visiting a physical store or calling customer service, it does come at a cost.

What Is Comenity Bank and Comenity Pay?

Comenity Bank is a financial institution that specializes in providing credit cards and other financial services to consumers in partnership with retailers and other businesses.

The bank partners with over 150 brands to offer co-branded credit cards that provide exclusive benefits to customers. Some of the well-known brands that Comenity Bank partners with include Victoria’s Secret, Wayfair, GameStop, and Petco.

What Is the Comenity Pay Charge on Your Bank Statement? (1)

Image Credits: WalletHub

The bank has a strong focus on customer service and strives to provide its customers with a seamless and convenient banking experience.

By partnering with retailers and businesses, Comenity Bank provides customers with specialized financial products and services that cater to their unique needs and preferences.

Comenity Pay, on the other hand, is a payment processing service that enables retailers and credit card companies to manage their transactions efficiently.

The service offers customers the convenience of making payments online or over the phone, without having to visit a physical store or call customer service.

Comenity Pay is designed to make payments quick, easy, and secure, using the latest technology and encryption standards to protect customers’ financial information.

Came across a random bank charge labelled PAI ISO? Here’s how to handle it.

How Comenity Pay Charge Appears in a Bank Statement

The Comenity Pay charge appears on your bank statement as a separate line item that lists the amount charged for using the service.

This charge may appear in different ways on your bank statement, depending on the retailer or credit card company you used.

However, you can usually find it under the transaction details section, where the merchant name, transaction date, and amount are listed.

To identify the Comenity Pay charge on your bank statement, look for keywords such as “Comenity Pay,” “Comenity Payment,” “Comenity Pay BH,” Comenity Pay SB PYMT,” Comenity Pay JT,” or simply as “Comenity Charge.”

The charge may also appear with a specific retailer or credit card company name, followed by the words “Comenity Pay” or “Payment.”

Other transactions are:

  1. Comenity Pay BH Carter’s
  2. Comenity Pay NS Web Pymt
  3. Comenity Pay RD Web Pymt
  4. And the like!

A Charter Services bank charge can be an early sign of fraudulent activity in your bank account. Learn more about how you should handle this.

How to Prevent an Unauthorized Comenity Pay Charge

Here are some tips to prevent an unauthorized Comenity Pay charge:

1. Monitor Your Bank Statements Regularly

What Is the Comenity Pay Charge on Your Bank Statement? (2)

Review your bank statements frequently to identify any unauthorized charges or fees. If you notice any suspicious activity, contact your bank or credit card company immediately.

2. Keep Your Account Information Secure

Protect your account information by keeping your login credentials and personal information confidential. Avoid sharing your account information with anyone, and use strong passwords that are difficult to guess.

3. Be Cautious of Phishing Scams

Phishing scams are a common tactic used by scammers to steal personal and financial information. Be cautious of emails or messages that ask you to provide sensitive information, and only provide your information on trusted and secure websites.

4. Read the Fine Print

Before signing up for a service or making a purchase, read the terms and conditions carefully. Pay attention to any fees or charges that may apply, and make sure you understand the payment terms and cancellation policies.

5. Contact Comenity Bank

If you believe you have been charged for a Comenity Pay service you did not authorize, contact Comenity Bank directly using their phone number (1-855-823-1001) to dispute the charge. They will investigate the matter and work with you to resolve any issues.

If you ever come across an unauthorized VIOC bank charge, here’s what you need to do immediately.

Understanding Unknown Comenity Bank Charges

By following these tips, you can prevent unauthorized Comenity Pay charges and protect your financial information. Remember to always monitor your bank statements, keep your information secure, and be cautious of suspicious activity.

If you’re unsure about a particular Comenity Pay charge on your bank statement, contact your bank or credit card company to get more information.

It’s important to monitor your bank statement regularly and review your transactions to avoid any unauthorized charges or fees.

What Is the Comenity Pay Charge on Your Bank Statement? (2024)

FAQs

What is Comenity pay on my bank statement? ›

If you've noticed the 'Comenity Pay Oh Web Pymt' charge on your credit card statement, it's usually because you've made a payment through one of the businesses that use Comenity's services for their credit cards.

What company uses Comenity? ›

Stores that offer retail credit cards through Comenity Bank

Ann Taylor Credit Card* Welcome Rewards™ Store Credit Card (Bed Bath & Beyond)* Big Lots Credit Card* Eddie Bauer Credit Card*

What is the lawsuit against Comenity Bank? ›

A TCPA class action lawsuit was filed against Comenity Bank—which owns a number of popular store credit cards like Abercrombie and Fitch, Crate & Barrel, Ann Taylor, and Victoria's Secret just to name a few—alleging the bank placed call to consumers' cell phones using an automatic telephone dialing system and/or a ...

Is Comenity Bank legit? ›

Comenity Bank is a financial services company offering credit cards, personal loans, "buy now, pay later" plans, high-yield savings accounts and certificates of deposit. The bank is a subsidiary of Bread Financial, and you will see the Comenity name on credit cards issued by the bank.

Is Comenity Bank owned by Capital One? ›

No, Comenity Bank is not owned by Capital One, it is a Bread Financial company that mostly issues store credit cards. Capital One, on the other hand, is one of the biggest banks in the U.S., offering a range of financial products and services, including credit cards, auto loans, and savings accounts.

Is Comenity Bank a debt collector? ›

This claim will come in the form of a letter notifying you of the debt. If you owe the debt and cannot pay it, you still need to respond. This will only give Comenity Bank Debt Collection a default judgment against you.

What is Comenity Bank also known as? ›

We've changed our name and our identity. Comenity is now Bread Financial.

Who does Comenity pull from? ›

Comenity Bank uses all three major credit card bureaus (TransUnion, Experian, Equifax) for credit card approval. So, if any of your credit reports are frozen, you should unfreeze them before submitting an application for one of Comenity's credit cards.

Is Comenity Bank in trouble? ›

The US Federal Depository Insurance Corporation has punished Comenity Bank of Wilmington in Delaware and Comenity Capital Bank of Salt Lake City in Utah for deceptive practices related to the marketing and servicing of credit card "add-on products," in breach of s5 Federal Trade Commission Act.

Is there a breach with Comenity Bank? ›

Was Comenity Bank hacked? A. No, we did not experience a cyber attack of any kind. The servicing issues we are experiencing are the result of a planned system update.

Who owns Comenity Bank? ›

How do I block Comenity Bank? ›

Send a cease and desist letter: Send a written request to Comenity Bank asking them to stop contacting you. This can be done by mail or email. Once Comenity Bank receives your letter, they are legally obligated to stop contacting you.

How do I speak to someone at Comenity Bank? ›

If your contact information has changed please contact us at 1-855-823-1001 (TDD/TTY: 1-800-695-1788). This consent does not enroll you in paperless statements.

Why is Comenity Bank closing my credit cards? ›

Your Comenity Bank credit card could have been closed for various reasons, including the following: Inactivity. Your account was in default. Missed payments.

Is PayPal a Comenity Bank? ›

Still Managed Through Comenity Capital Bank

Today, PayPal Credit is still managed as a line of credit from Comenity Capital Bank, allowing consumers and businesses the ability to pay for purchases over time with special promotions of no interest charged if the entire bill is paid within six months.

What is ACH hold comenity pay? ›

If you've ever received your paycheck via direct deposit, this is an example of an ACH transaction. ACH debits and credits require time for processing. If you see that an ACH funding hold has been placed on your bank account, it simply means that the deposit or deduction is pending until the funds have been processed.

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