Find a CRA address - Canada.ca (2024)

FAQs

How do I contact CRA from outside Canada? ›

The CRA's publications and personalized correspondence are available in braille, large print, e-text, and MP3. For more information, go to Order alternate formats for persons with disabilities or call 1-800-959-8281. If you are outside Canada and the United States, call 613-940-8495.

To access your personal income tax slips (such as T3, T4, T4RIF, T4RSP, T5, T5007 and T5008), visit CRA My account for Individuals. The option to change your personal information is currently unavailable in MSCA. Visit Change your personal information to learn more about your options.

A CRA program account number has three parts: the nine-digit BN to identify the business. a two-letter program identifier code to identify the program account. a four-digit reference number to identify an individual program account (since businesses can have more than one of the same kind)

For any of these actions, call the CRA helpline at 1-833-995-2336 (individuals) or 1-800-959-5525 (businesses) or fill out this secure web form. Have a dedicated tax expert handle everything, from start to finish.

Phone (when calling from outside of Canada): 1.613. 944.4000. Submit a Case Specific Enquiry form. Email for general questions: question@cic.gc.ca.

Be sure to include any relevant details, such as your CRA account number or the date of the decision you're disputing. Once you've outlined the purpose of your letter, provide any supporting information or documents that will help the CRA understand your request or concern.

Key Takeaways. The Canada Revenue Agency (CRA) administers taxes, government benefits, and related programs, and ensures fiscal compliance on behalf of governments across Canada. Similar to the IRS in the U.S., the CRA is Canada's main federal taxing authority.

My Account is the Canada Revenue Agency's (CRA) secure online portal for individuals. It lets you view your own personal income tax and benefit information and manage your own tax account. My Account is: convenient.

Suspected identity theft

In cases of suspected identify theft, we may call or mail you a letter to notify of the incident. We may ask for details about your file or request documents to validate your identity and personal information.

What do CRA emails look like? ›

Emails sent from the CRA's email notification service will have the sender name Canada Revenue Agency / Agence du Revenu du Canada. The CRA's email notifications will not do the following: Contain a link. Ask you for personal or financial information.

It's important to remember that the CRA will not ask you by text message or email for any personal information, bank information, or to make payments by e-transfers, gift cards or cryptocurrency.

Canada country code: +1

To call Canada simply dial your exit country code, the Canada country code and the area phone code shown below, all before your local number.

As discussed, the toll-free number prefix can be 1800 or 1300 or 800/844/855, etc. So, to call an 1800 number from overseas, you would dial: xxx (your country's exit code) + yyy (destination country's ISD code) + 1800 + zzz zzzz (destination business's toll-free phone number).

The best time to call the CRA office is early in the morning (between 9:00 am and 11:00 am local time) or late in the afternoon (from 2:00 pm to 4:00 pm local time), preferably on weekdays. These are non-peak hours, and the chances of getting connected to an agent faster are higher.

Technically speaking, an international customer cannot call a 1-800 number for free. Toll-free numbers are bound by the restrictions, coverage maps, and dialing format of the country it belongs to. Toll-free numbers are free to use if the caller is in the same country as the business.